Cancellation and Shipping Policy for Just Judge LLP Artifacts & Lifestyle Showroom, Visakhapatnam

Cancellation Policy:

1. Order Cancellation:
a. Customers may cancel their order within 24 hours of placing it, without any penalty or charges.
b. To cancel an order, customers must contact our customer support team via phone or email, providing the order details.

2. Cancellation After 24 Hours:
a. If customers wish to cancel an order after 24 hours of placing it, they may be subject to a cancellation fee of 10% of the order value.
b. The cancellation fee covers the costs associated with processing and handling the order.

3. Customized or Personalized Orders:
a. Orders for customized or personalized items cannot be canceled once the production process has begun.
b. Customers will be informed of the production status and provided an estimated completion date for such orders.

Shipping Policy:

1. Shipping Methods:
a. We offer nationwide shipping within India for all orders.
b. The shipping method and carrier will be determined based on the nature of the product, destination, and customer preference.
c. Shipping charges will be calculated at the time of checkout and will vary based on the order value, weight, and shipping location.

2. Order Processing and Delivery Time:
a. We strive to process and ship orders within 2 business days of order confirmation, excluding weekends and holidays.
b. Delivery time will vary depending on the shipping destination and the chosen shipping method.
c. Estimated delivery times will be provided during the checkout process.

3. Order Tracking:
a. Once the order is shipped, customers will receive a confirmation email or SMS with tracking information.
b. Customers can track their orders using the provided tracking number on our website or by contacting our customer support team.

4. Delivery Issues and Returns:
a. In case of delivery issues such as damaged items or missing packages, customers must notify us within 48 hours of receiving the order.
b. For damaged items, customers should provide photographic evidence to initiate the return or replacement process.
c. Our customer support team will assist customers in resolving any shipping-related issues promptly.

Note: Just Judge LLP Artifacts & Lifestyle Showroom reserves the right to modify or update this Cancellation and Shipping Policy at any time. Any changes will be communicated through our website or via direct communication with affected customers.

For any queries please call us @ +91 92913 55555 or email at hello@justjudge.in